SHIPPING & RETURNS
Shipping Policy
Publically Private offers 2-3 day shipping for orders within South Africa at a flat-rate of R150. Orders over R2000 qualify for complimentary domestic shipping.
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International delivery will be launching soon.
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Shipping times do not include weekends or public holidays and do not account for our 1-3 day order processing window.
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Shipping times are not guaranteed.
Return & Exchange Policy
We offer exchanges within 7 days of the order delivery date. All returned items must be unworn, undamaged and unwashed with all original tags attached.
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To initiate an exchange, please contact us at info@publicallyprivate.com and arrange for return shipping to the address provided via email.
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We do not offer refunds.
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Exchanges are processed within 2-5 business days of arriving at our facility.
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If Publically Private determines that any products are not in original condition, an exchange will not be granted and the original items will be returned to you at an additional shipping cost.